Privacy Policy

Your privacy matters

How SGA Services Texas, LLC collects, uses, stores, and shares personal information — and the rights you have.

Effective December 16, 2025
We don’t sell dataYour information is never sold or traded.
No data to browseVisiting public pages requires no personal information.
7-year retentionFor client and customer records.
13 and olderThis site is not intended for children under 13.

This Privacy Policy explains who collects your personal data, how it is collected, used, stored, and shared, and how to make a complaint. By using this website, you consent to this policy.

1

Who we are

SGA Services Texas, LLC, operating at sgaservicestexas.com, is responsible for your personal data.

2

Children’s Online Privacy Protection Act

This website is not intended for anyone under 13. Children under 13 may not use the site’s interactive features. If we learn we have collected personal information from a child under 13, it will be deleted.

3

The personal information we collect

Information you give us

When you sign up, register for a class, comment, place an order, or complete a form or contact form, we may collect your name, email address, mailing address, phone number, and billing details. You do not need to provide any personal information to visit the site.

Information collected automatically

  • Domain and IP address
  • Browser type
  • Pages viewed and files requested

Cookies

Cookies help us analyze site and advertising performance, understand usage patterns, and customize your experience. We ask for your consent before using cookies. If your browser sends a “Do Not Track” signal, only a generic cookie is used. Third-party vendors may collect non-personal technical information.

Information from other sources

We may receive your name and email address through Interact.

Where they apply, this policy reflects the EU General Data Protection Regulation (GDPR) and the UK GDPR.

4

How we use your personal information

These are also the reasons we are able to collect and use your information:

  • Sending emails
  • Fulfilling orders and completing transactions
  • Delivering services
  • Running contests
  • Improving the website and customer service
5

Who we share your personal information with

We do not sell or trade your personal information.

We share information only as needed with these service providers, for scheduling, payment processing, email, and delivery:

  • SimplePractice

We may also disclose information to enforce our terms, to protect users, to comply with the law, or for marketing with your permission. Contest information is shared with necessary third parties only with your consent. If SGA Services Texas, LLC is involved in a merger or acquisition, your information may be transferred. We do not share your personal information with any other third party.

6

Whether you have to provide information, and why

To schedule an appointment online, we need your name, address, delivery address, and email address. No personal information is needed to view our public pages.

7

How long your personal information is kept

  • Non-clients: until you ask us to delete it or you unsubscribe.
  • Clients and customers: six years.
8

Use and transfer of your information out of the EEA and UK

This website is operated in the United States, and information collected — including from the European Economic Area (EEA) and the United Kingdom — is transferred to the U.S. By using the site, you consent to this transfer. The European Commission has not issued an adequacy decision for the United States, so these transfers rely on the derogation in Article 49 of the GDPR.

9

Your rights

You can unsubscribe from our emails at any time using the link in each email.

Under the GDPR or similar laws, you may have the right to:

  • Transparency about how your data is used
  • Access your personal data
  • Correct inaccurate data
  • Have your data erased
  • Data portability
  • Object to direct marketing or certain processing
  • Object to significant automated decisions
  • Restrict processing
  • Claim compensation

To make a request, send your identifying information along with proof of identity (driver’s license or passport) and proof of address (a recent utility or credit card bill).

Learn more: gdpr.eu · ico.org.uk · priv.gc.ca

10

Keeping your personal information secure

We use security measures to protect your information, limit staff access to it, and have procedures in place to respond to a data breach. No method of security is completely guaranteed. Information you post publicly on this site or on social media may be viewed and used by others, at your own risk.

12

Client rights: access to health records

Requesting your health records

Submit your request in writing by email to sonya@sgaservicestexas.com, or call 832-285-3911. Requests are processed within the time frame required by law.

Licensing & regulatory authority

Social workers in Texas are regulated by the Texas Behavioral Health Executive Council (BHEC): bhec.texas.gov · (512) 305-7700. This notice is provided in accordance with Texas Health & Safety Code §181.105 (HB 4224).

13

How to complain

Complaints may be directed to the Texas Behavioral Health Executive Council: bhec.texas.gov/discipline-and-complaints.

14

Changes to this privacy notice

This notice is effective December 16, 2025. If we make fundamental changes, we will notify you by email or postal mail. Other changes will be posted on this website. Continued use of the site means you accept the changes.

15

Do you need extra help?

This notice is available in alternate formats, such as audio, large print, or braille. Contact us to request one.

16

How to contact us

Sonya M. Gonzales, LCSW-S

SGA Services Texas, LLC

P.O. Box 924705, Houston, TX 77292

info@sgaservicestexas.com

832-285-3911

Policy last updated 12/16/2025.